Princess Wilderness Lodges Jobs

Princess Wilderness Lodges offer a unique opportunity to work in some of Alaska’s most pristine and untouched wilderness.  Explore the last frontier in the Wrangell-St. Elias National Park, the largest park in the U.S., at Copper River Princess Wilderness Lodge.  Hike on the tundra of Denali National Park at Denali Princess Wilderness Lodge.  Experience the gold rush history of the Interior at Fairbanks Princess Riverside Lodge.  Reel in trophy-sized fish out of the blue-hued waters of the Kenai River at Kenai Princess Wilderness Lodge.  Take a flight seeing tour over the tallest peak in North America at Mt. McKinley Princess Wilderness Lodge.  Whatever adventure you desire, it’s ready for you in Alaska!

Positions available at the Princess Wilderness Lodges generally relate to the guest experience while on property.  With departments including Front Desk, Food & Beverage, Gift Shop, Housekeeping and Maintenance, a variety of summer positions await you at each of our five wilderness lodges.

 

OUR CORE VALUES

We Serve.

In every role, we are consummate hosts.  Onboard and on shore, we demonstrate this by being warm and welcoming, respectful and efficient, gracious and polite.  By embracing the ideals of the C.R.U.I.S.E program – paying close attention to our customers’ needs and desires and treating them and each other as we would wish to be treated – we’re inspired to make each interaction with Princess ideal.

We respect our team.

The creativity, commitment and teamwork of Princess people drives our success; we value each employee’s contribution.  We hire employees who share our values; we invest in their development and respect, and recognize their accomplishment.  We are strongest when we work together; we build teams that draw on their different experiences, talents, and perspectives to produce better ideas for our business and our customers.

We innovate.

Princess is a strong but quiet innovator.  We listen and analyze, we create and evolve in ways that are meaningful and relevant to our passengers, travel agents, and employees.  Our innovations are not gimmicks, nor bold claims without substance.  We are always thinking of and moving forward with new ways to satisfy and delight our customers.

We are steady.

Our customers can depend on Princess.  Whether cruising with us or working with us, people know what to expect, because we deliver consistently every time.  Every ship in our fleet is designed with a familiar, comfortable elegance that “welcomes people home.”  We are a more predictable business partner because our policies are fair and consistent.

We are accountable.

Princess is, first and foremost, a business that must be profitable to fund our future innovation and success.  We have been entrusted with extensive resources to manage and grow our company.  Each of us shares a duty to use those resources wisely.  Results, both financial and non financial, are important to all of us.  We each take ownership of our responsibilities and our performance.

We do it right.

We do not compromise on things that matter.  The safety and security of our passengers and employees is our most important responsibility.  Our reputation for integrity, fairness, and professionalism is our greatest asset; we adhere to the highest ethical standards.  We respect the communities in which we work and visit.  We create and commit the necessary resources that demonstrate to our passengers that they can trust Princess to care for them.

 

C.R.U.I.S.E. EMPLOYEE RECOGNITION PROGRAM

Princess Cruises and Tours is committed to providing the highest level of customer service in the cruise line industry.  As part of this commitment, the company has established the Courtesy, Respect, Unfailing in Service, Excellence (C.R.U.I.S.E) program to recognize, educate, involve and reward employees who actively demonstrate support to this commitment.

Cornerstone Statement:  At one point in every day, one of our customers will come into contact with one of us, the Princess employee, and at that moment in time, we will be Princess.  Our entire reputation as a company will be in our hands, and we will make an impression.  We want to ensure that the impression we make is extremely positive in every way.

 

LIVING IN EMPLOYEE HOUSING

Housing

A variety of housing options are provided for employees depending on the lodge facilities and location.  There is no employee housing provided at the Fairbanks location.

Here are a few key points about employee housing at Princess:

• Employee rooms are primarily double occupancy, although there are some three to four-person rooms.  There are very few single rooms.
• Most bathrooms are shared.
• Rooms are furnished with beds, furniture, linens, a blanket and pillow.
• The rooms are not air conditioned, but they are heated.
• Employees are responsible for keeping their rooms clean.
• Laundry machines and detergent are provided free of charge in employee housing.
• Storage space is extremely limited in employee rooms and additional storage facilities are not available.  Please limit the amount of personal belongings you bring with you.
• Some employee rooms are equipped with televisions.
• Internet service may not always be reliable due to the remote locations.
• Visitors are not permitted to stay in employee housing.  Permission for close friends or family members to enter or stay in employee housing may be obtained through prior written approval from the Human Resources office.

Employee Meals

Princess offers a full board employee meal program which is provided for all employees staying in employee housing. All employees in employee housing must pay $15 per day for the housing and meals combined.  The meal program includes three meals daily (breakfast, lunch, dinner).  Employees who do not live in employee housing will have be charged a set amount per shift meal.

 

PARTICIPATING IN OPTIONAL TOURS

Some of the Optional Tours offered to our guests may be available to employees at reduced rates.  The space is usually limited and often only offered for a limited time.  If you are interested in going on an optional tour, please contact the staff at the Tour Desk when they are not busy with guests.

Princess Wilderness Lodges – Employees may request rooms on a space available basis at any of the Princess Wilderness Lodges for a reduced rate. Please note that space is extremely limited depending on the lodge and requested date(s).

Train – Employees may ride the Midnight Sun Express railcars between Denali and either Anchorage or Fairbanks on a space available basis at no charge.  Motorcoach transportation is also available with cruisetour passengers between the Denali Princess Wilderness Lodge and Talkeetna (Mt. McKinley Princess Wilderness Lodge). Proper attire is required on the train and motorcoach (no shorts, t-shirts, jeans) and is strictly enforced.

 

EMPLOYEE CRUISE PROGRAM

Princess is pleased to offer seasonal employees the opportunity to cruise to a variety of exciting destinations on our amenity-filled Princess ships.  This is a very special privilege not found in other industries.

Under the Employee Space Available Program, eligible employees are afforded the chance to travel at a reduced rate for an inside cabin on a space-available basis.  Cabin upgrades may be available for an additional fee.  To be eligible for this program, employees must complete two consecutive seasonal contracts, working a minimum of 600 hours total.  With every consecutive season worked, you gain higher seasonal seniority, which means a greater chance of being confirmed on your selected cruise!

The Friends and Family Program offers select cruises for Princess seasonal employees at discounted rates not available to the general public.  You are eligible for this program after one seasonal contract and remain eligible until one year from the date your seasonal employment ends.  You may book as many cruises as you like under this program!

Employees traveling on either program are eligible for onboard Captain’s Circle privileges at the applicable level (depending on how many Princess cruises you have taken in the past), as well as a variety of discounts on items including bar purchases, boutiques purchases, photo purchases, and more.  As a Princess employee, you are also eligible to purchase industry travel protection insurance at a deeply discounted rate.

 

EMPLOYEE REFERRAL PROGRAM

Princess offers a Reward for Referral program for employees referring others who are hired to work for the company.  Specific program requirement and eligibility are available in the program details.

 

AIRFARE ARRANGEMENTS

Employees are required to pay for their own airfare to Alaska.  Princess, upon request, will make the airfare arrangements and will provide payroll deduction for the employee to repay the cost.

 

PASSPORT TO PRINCESS ALASKA LODGES EMPLOYEE REFERENCE GUIDE

Have you already been hired for the 2010 season?  If so, please click here for the complete Passport to Princess Wilderness Lodges Employee Reference Guide.